We have an exceptional opportunity for an Account Director to join one of the strongest sales teams in Private Aviation. Would you like to join the company that invented the jet card and continues to revolutionize the private jet industry?

Account Directors onboard, develop and expand both new and existing client accounts with a strong focus on building long term relationships through consistent and thoughtful engagement while actively pursuing renewals. Account Directors demonstrate an entrepreneurial approach with their designated portfolio of clients by showing a commitment equivalent to driving their own business when it comes to solving challenges, servicing clients and upselling to the appropriate category and number of hours.

If you have a demonstrated track record of being successful in the ultra-high net worth space and understand how to sell a service from a value vs. price disposition this may be the position for you. This role is adept at articulating the key differentiators of the Sentient Jet solution in a crowded market where competitors focus on price.

What you will do…

• Develop a deep understanding of the client’s needs, preferences, flying habits, family/business dynamic and any other touch points that will help them better serve the client base
• Act as an advocate for the client while always working within the parameters of our program and supporting company objectives, policies and a positive culture
• Share feedback internally in a professional and helpful manner to help improve our service and champion the brand
• Work collaboratively with other departments to work through challenges and support client needs to provide the best and most professional service possible
• Sell the SJ25 and SJ25+ Jet Card product to the Ultra High Net Worth marketplace consistently achieving assigned renewal and card count targets on a month-by-month basis through an activities-based structure of managing a pipeline (calls, emails, opportunities, time to close, etc.)
• Position the product and the company for success through thoughtful planning and execution of renewal plan while being driven by an organized and thoughtful approach to using phone, email, text and other digital outreach to deliver breakout performance against monthly card count goals
• Effectively defend the position of the Sentient product in the marketplace from a value based vs. price-based perspective
• Optimize the day focused on highest and best use of time to maximize sales productivity
• Utilize Salesforce to effectively manage their activity and cultivate new opportunities from their pipeline hitting key effort and results metrics
• Support client flying and booking requirements as needed
• Maintain high integrity with data hygiene in activity logging and ensure client account information such as phone, address, email, primary destinations, users and other pertinent information is up to date
• Attend events on an as needed basis to engage with the prospect and client base

Potentially Successful candidates…

• Have pride in high client satisfaction and renewal rates
• Persistently pursue renewals and have an entrepreneurial spirit when it comes to building a client base
• Have a demonstrated track record of being successful in the ultra-high net worth space and understand how to sell from a value vs. price disposition
• Are adept at articulating the key differentiators of the Sentient Jet solution in a crowded market where competitors focus on price
• Are driven by an organized and aggressive approach to using phone, email and text to deliver breakout performance against monthly card count goals

Accountabilities & Performance Measurement

• Achieving renewal card targets
• Thorough implementation of sales pipeline management
• Achieving prescribed renewal sales-based activities

What You Will Receive from Us…
Competitive salary, paid time off, 401K, health/dental/vision/FSA, long-term and short term disability insurance, life and AD&D insurance, tuition reimbursement, a contemporary work environment in our modern headquarters with an onsite cafeteria, gym, corporate shuttle to public transportation, a tremendous amount of responsibility and autonomy, dedicated co-workers, and the satisfaction of knowing you are selling our global-leading Jet Card program.

Sentient is an equal opportunity employer. We embrace people of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status.

This job description is a guideline for hiring, promotion and an overview of responsibilities for existing employees. It is not meant to be all-inclusive, and management reserves the right to change duties and responsibilities at any time.

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